Prove every trip.
Check every payment.
Your broker pays on their math. Almost nobody checks it. Checking means proving where the van went, and on paper you cannot.
Free to set up · live today · no card
- 09:14:22En route41.5667, -93.8870
- 09:31:08Arrived pickup41.5701, -93.8912
- 09:33:47Picked upsigned41.5701, -93.8912
- 09:52:19Dropped offsigned41.6012, -93.6714
Underpaid$13.76
No road is shorter than the line between two points. The payment is short whatever route the van took.
The money you lose is the money nobody reports.
Trips that were never billed
They appear on no remittance. No denial to notice. No short payment to chase. Nothing flags them, and it is usually the biggest number.
Payments that came up short
Paid, but not in full. Money arrives, so it looks like it worked. Wrong rate. Wrong mileage tier. Wrong level of service.
Trips you cannot defend
Completed and billable, with nothing behind them. It only matters once somebody asks. By then it is too late to go and get it.
Evidence at the curb, arithmetic at the desk
Two halves. The driver makes the record. The office checks it against the contract.
- 1
The driver taps one button
One trip. One screen. One action. Time, location and both signatures are captured as it happens, and every tap is saved on the phone before the network is touched.
- 2
Claims build themselves
Trips with a signature and a full event chain are priced against your contracted rate. Anything thin is held back and reported, not billed.
- 3
Payments get checked
Drop in the file your payer sends. Every line is read against the contract and against the trip. What does not add up is listed in dollars.
Six things a broker's portal will never tell you
Each one asks whether the broker paid correctly. Their software will never ask it.
Never billed
Completed, signed, fully evidenced. No claim was ever raised.
Paid short
Less arrived than their own price for that member’s service date.
Mileage short
Paid for fewer miles than their own assignment says the trip is.
Downgraded
The van ran wheelchair. The payment says ambulatory.
Denied
Came back at zero, with the reason code attached.
No-show unpaid
Arrival recorded with GPS. The contract pays for it.
Every check is made against the payer’s own paperwork. Their assignment states a mileage and a price. Pay less than that and they are contradicting their own document. Where they stated nothing, the straight line between pickup and dropoff is the floor: no road is shorter than the line. You never argue your odometer against their software.
And then it writes the letter
A number on a screen does not get paid. Every finding opens as a one-page dispute you can print or attach. What was agreed. What happened. What was paid. What is owed. Underneath it: times from the driver’s device, the coordinates they were taken at, the signature captured on the day. Anything missing is printed as missing, so you find the gap before the payer does.
It works where there is no signal
Rural routes have real dead zones. An app that loses a pickup time behind a hill is worse than the paper it replaces.
Every tap is saved before the network is touched
The screen advances instantly, signal or not. Nobody waits at a curb.
The queue is honest about itself
It says what is on the phone and what has reached the office. It never claims to have sent something it has not.
Nothing is recorded twice
A van that loses signal mid-request retries. The second attempt is ignored. A duplicate pickup becomes a duplicate claim, so it is refused at the door.
The pharmacy on the way home is one trip, not two
Add a stop and the driver gets it as its own destination, with directions and one tap to mark it. When a payer asks why the ride took ninety minutes, the answer is on the record instead of in somebody’s memory.
Client is in the vehicle
The three phone calls you stop having to take
All three already happen. By telephone, to an office that is sometimes closed, leaving no record.
“There’s been an incident”
Filed from the curb in about a minute, with a photograph and the coordinates it was taken at. Your contract measures from when it happened, not from when you heard. A report filed more than a day late says so on its face. Nothing the driver wrote can be edited afterwards.
“I can’t run this one”
Said in writing, early, on the board where you will see it. The trip does not move. It stays theirs until you hand it to somebody else — a trip that releases itself on a tap belongs to nobody. Other drivers can volunteer to cover.
“I need Thursday off”
Requested, approved, then enforced. Assignment refuses a driver with leave over the pickup. Half days work, because time off is usually “after 2pm for an appointment”. Approve leave over trips already handed out and it names them.
A request approved into a table nobody reads has changed nothing. The point is not that a driver can ask. It is that the answer reaches the moment you assign the work.
Two plans. Priced per vehicle.
Operations runs the day. Recovery checks the money.
Operations
Dispatch, the driver app, and the record behind every trip.
- Roster import from your broker
- Drivers and vans assigned the moment it lands
- Offline capture with GPS and signatures
- Multi-stop trips, each stop recorded
- Credentials, lifts and leave enforced at assignment
- Incident reports filed from the curb
- Hand-backs and cover requests
- Tomorrow’s manifest by app or text
Operations + Recovery
The point of itEverything in Operations. Plus the audit of what the payer actually paid.
- Your contracted rates, per payer and service level
- Claims built only from trips you can defend
- Remittance import and matching
- All six findings, evidence attached
- A printable appeal for every finding
- Margin after driver pay, by payer
What it costs
Per vehicle, per month. The rate drops as the fleet grows. Setup is included, and nothing starts charging without asking you first.
The first 5 operators get 3 months free. 5 places are left. After that, a 1-month trial.
Questions worth asking
- We already use the broker's portal. Why another system?
- Keep using it. It dispatches perfectly well. What it will never do is tell you the broker underpaid you, because it belongs to the broker. This sits alongside it and checks the arithmetic.
- Do we have to type every trip in twice?
- No. Export the roster from your portal and upload it. A corrected roster updates the schedule instead of duplicating it, and never touches a trip already under way.
- Does this submit claims for us?
- Not yet. It builds them, prices them against your contract, and prints a worksheet to key from. Submission still happens where it happens today.
- What do drivers have to install?
- The ProveTrip app from the App Store or Google Play. Or nothing: it opens in the phone’s browser and can be added to the home screen. Both record offline and sync when there is signal.
- We are not in Iowa. Does this still work?
- Yes. Payers and rates are things you enter, not things baked in. MTM, ModivCare, Veyo or a facility contract are all just rows. The rule that stops a billing agent taking a percentage is federal, and no road is shorter than a straight line in any state. Pick your timezone at signup; the rest is identical.
- How long until we are running?
- Today. Add vehicles, drivers and clients, import a roster, and the first trip can be captured this afternoon.
Set it up before tomorrow’s run.
Add a van, a driver and a client. Capture a trip on a phone. Ten minutes tells you whether it fits how you work.